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Customer engagement IPOs continue to roll out in 2021

November 16, 2021

Customer engagement has been a common buzzword in the 2021 IPO market. A dozen issuers have sold investors on the roles of digital transformation and personalization in the changing marketing landscape, and two more are making their pitches this week.

Braze (BRZE) and UserTesting (USER) are the latest to jump on the IPO trend. Both companies are unprofitable with strong net revenue retention, and have delivered strong growth during 2021 to date.

More Customer Engagement IPOs Take On the 2021 IPO Market
Issuer
Business
Deal Size
Market Cap
LTM Revenue
EBITDA %
YTD
Growth
Braze (BRZE)
New York, NY
$460M
$5,878M
$186M
-13%
53%
Provides a cross-channel customer engagement platform.
UserTesting (USER)
San Francisco, CA
$227M
$2,636M
$134
-27%
44%
Provides a video-first customer feedback platform for enterprises.

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